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Season 4

Secret Shopper

4 Episodes Premiered January 1, 2025

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Episodes

1
EP 1

Dell Hung Up On Me - Secret Shopper 4 Part 1

Jan 1, 2025

It's 2025 and, with the current state of the PC market we decided to secret shop EIGHT different system integrators. In our first episode we'll be ordering the computers and rating the sales teams from Dell, iBuyPower, Cyber Power, HP, Starforge, Maingear, Lenovo, and Origin!

View Details 39 MIN
2
EP 2

Of Course One Fell Apart In Shipping... - Secret Shopper 4 Part 2

Jan 1, 2025

Now that our six computers have arrived, let's open 'em up and take a look at what's inside! How long did shipping take? Is anything broken? Did we get what we paid for?

View Details 36 MIN
3
EP 3

TWO Support Technicians Gave Up On Us - Secret Shopper 4 Part 3

Jan 1, 2025

It's time for tech support, and this season it was a doozy... we laughed, we cringed, we even almost cried as support technicians succeed and failed to fix our problem: an unseated GPU.

View Details 40 MIN
4
EP 4

How Did Dell WIN?! - Secret Shopper 4 Part 4

Jan 1, 2025

The results are in, and we almost couldn't believe them... In the final installment of this year's Secret Shopper, we'll go over system prep, the physical condition and components of our computers, and a gaming and performance drag race to determine who will win. Indubitably.

View Details 30 MIN